Terms & Conditions
These Terms and Conditions ("Terms") govern your use of aspengrove.studio ("the Site") and any services provided by Aspen Grove Studio ("we," "us," or "our"). By accessing the Site or engaging our services, you agree to these Terms in full.
1. Services
Aspen Grove Studio provides website design and development, brand identity, and strategy and audit services to small businesses. The specific scope of any engagement is defined in a separate written agreement or proposal accepted by both parties.
2. Payments and Deposits
A deposit of 50% of the total project fee is due before work begins. The remaining balance is due upon project completion, prior to delivery of final files or site launch. Work will not commence until the deposit is received.
All payments are non-refundable once work has commenced on the applicable phase of the project.
3. Revisions
Revision rounds are defined in your project proposal and vary by service tier:
Standard tier: one (1) round of revisions following the initial delivery
Higher tiers: two (2) rounds of revisions following the initial delivery
A revision round consists of consolidated feedback submitted in a single communication. Additional revisions beyond those included in your tier are available at a rate of $250 to $500 per round, depending on scope, and must be approved in writing before work begins.
No revisions or additional work will be provided after a deliverable has been formally approved by the client. Approval may be given in writing or implied by silence after a review period of seven (7) calendar days from the date of delivery. If no response is received within seven (7) calendar days, the deliverable will be considered approved and the project phase will be closed.
We strongly encourage clients to provide detailed feedback throughout the design process rather than reserving all feedback for revision rounds. Early collaboration reduces the need for revisions and results in a better outcome for both parties.
4. Client Responsibilities
To enable timely delivery, clients agree to:
Provide all required content, materials, and feedback within agreed timelines
Designate a single point of contact for approvals and communications
Review and respond to deliverables within seven (7) calendar days
Project timelines may be extended, at our discretion, if client delays impact our ability to deliver on schedule. Additional fees may apply for projects placed on hold due to client inaction for more than 30 days.
5. Intellectual Property
Upon receipt of final payment, Aspen Grove Studio transfers to the client full ownership of the final deliverables created specifically for that project, including website files, design assets, and brand materials.
The following are not transferred and remain the property of their respective owners:
Third-party stock images, fonts, icons, or other licensed assets incorporated into the deliverable — clients receive the right to use these under the applicable license terms, not ownership
Website platform templates, themes, or frameworks (e.g., Squarespace, Wix, Shopify)
Any pre-existing tools, processes, or intellectual property owned by Aspen Grove Studio
Aspen Grove Studio reserves the right to display completed work in our portfolio and marketing materials unless the client requests otherwise in writing.
6. Independent Contractors
Aspen Grove Studio may engage independent contractors to assist with project delivery. Any such contractors are bound by confidentiality obligations and work under the direction of Aspen Grove Studio. The client relationship remains solely with Aspen Grove Studio.
7. Confidentiality
Both parties agree to keep confidential any non-public information shared during the course of an engagement, including business strategies, financial information, and client data. This obligation survives the end of the project.
8. Limitation of Liability
To the fullest extent permitted by law, Aspen Grove Studio's total liability for any claim arising from our services shall not exceed the total fees paid by the client for the specific project giving rise to the claim.
We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, loss of data, or business interruption.
9. Warranties and Disclaimers
We warrant that our services will be performed with reasonable care and skill. We do not warrant that deliverables will be error-free, that websites will achieve specific traffic or revenue outcomes, or that third-party platforms will remain available or unchanged.
All deliverables are provided "as is" upon final approval. We are not responsible for issues arising from client modifications to deliverables after project completion.
10. Governing Law
These Terms are governed by the laws of the State of California. Any disputes arising from these Terms or our services shall be resolved in the courts of Orange County, California.
11. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a new effective date. Continued use of the Site constitutes acceptance of updated Terms.
12. Contact
Questions about these Terms may be directed to:
Aspen Grove Studio